You only need to read stories of the likes of Bruce Springsteen or Donny Osmond to know that the life of an artist was tough long before they ‘made it’. I’ve always found the music industry a great source of inspiration when it comes to how I apply myself in my career so I always … Continue reading
There will be many people who you meet along the way in your life who are doing well in terms of revenue but dislike the customers who generate it for them. This could be for any number of reasons but the root of the cause is often due to a lack of communication and mutually … Continue reading
I like to class myself as a bit of a human CRM system. Yes, occasionally things here and there get overlooked, but how I keep on top of what’s going on with my clients and people around me is something that comes naturally. That is, with a little bit of help from a few software applications. Some … Continue reading
Just ask! In sales speak leaving something ‘on the table’ is a sign that you haven’t done the best that you can in a deal. If you only take 90% of the total opportunity, you give 10% to someone else that could have otherwise been yours. Some of my biggest clients know exactly what their … Continue reading
Some of you may watch or at least have heard of The Voice. The concept behind it is that those auditioning are judged purely on their voice – it’s been pretty inspiring to see partially blind singers and those who don’t necessarily fit the social ‘norm’ fly… so uplifting. At the end of each audition … Continue reading
Looking for ways to add value to your customers’ customer relations? No? Why ever not?! The secret to any sale is to uncover a problem(s) your customer is struggling with and help them solve it. By focusing on helping your customer succeed, you will stand yourself in good stead for a long-term successful business relationship. … Continue reading
